Terms & Conditions

Wellness & Service Disclaimer

Our services are designed to support relaxation, personal wellness, self-awareness, and spiritual exploration. They are complementary wellness experiences and are not intended to diagnose, treat, cure, or prevent any medical or psychological condition, nor are they a substitute for medical, mental health, or other professional care.

Energy work, Kundalini practices, Pranic Healing, emotional release, meditation, coaching, breathwork, aromatherapy, sauna, halotherapy, and other wellness experiences may affect each person differently. Experiences, sensations, emotions, and personal insights can vary from person to person. No specific physical, emotional, psychological, or spiritual outcome is guaranteed.

Our practitioners and facilitators do not provide medical diagnosis, psychotherapy, or medical treatment unless otherwise expressly stated and performed by a properly licensed professional within their scope of practice. Please consult your physician or qualified healthcare professional regarding any medical or mental health concerns, medications, conditions, pregnancy, or other circumstances that may affect your participation.

You are responsible for informing us of any relevant health concerns, physical limitations, sensitivities, medications, or other conditions that may affect your ability to safely participate. We reserve the right to modify, postpone, or decline a session when we believe participation may not be appropriate or safe.

By participating in our services, you acknowledge that wellness and spiritual practices involve personal experiences and that you are responsible for making your own informed decisions regarding participation.

If you are experiencing a medical or mental health emergency, please seek appropriate professional or emergency care rather than relying on our services.

Health & Sauna Safety

Use of our infrared sauna, halotherapy, aromatherapy, and other wellness facilities is voluntary and at the client’s own discretion. Clients are responsible for determining whether these services are appropriate for their individual health circumstances.

Please inform us before your session of any medical condition, medication, pregnancy, history of cardiovascular or blood-pressure problems, heat sensitivity or intolerance, or any other condition that could potentially be affected by heat, humidity, essential oils, or other aspects of the experience.

If you have a medical condition, are pregnant, take medication that may affect your ability to tolerate heat, or have any concerns about whether sauna or another wellness service is appropriate for you, please consult your healthcare professional before participating.

Clients must follow all safety instructions provided by our staff and posted in the studio. You may stop your session at any time if you feel uncomfortable, dizzy, weak, nauseous, unusually hot, or otherwise unwell, and you should immediately notify a member of our staff.

We reserve the right to discontinue or decline a service if we believe participation may present a safety concern.

Studio & Property Damage

Clients are expected to treat our studio, equipment, furnishings, and amenities with care and respect.

Any damage caused by a client, including intentional damage, misuse, negligence, or failure to follow staff instructions, may result in the client being responsible for the reasonable cost of repair or replacement of the damaged property.

This may include damage to sauna equipment, furniture, fixtures, electronics, or other studio property.

By booking and participating in our services, you agree to use the facilities responsibly and to report any accidental damage to our staff as soon as possible.

Thank you for helping us maintain a safe, respectful, and welcoming environment for everyone.

Appointments & Cancellation Policy

When you book an appointment with us, that time is reserved exclusively for you. Our cancellation policy stated below, allows us to respect the time of our practitioners and facilitators while also making appointment availability fair to all clients.

Cancellations & Refunds

More than 48 hours before your appointment: You are eligible for a 100% refund of your payment.
24–48 hours before your appointment: You are eligible for a 50% refund.
Less than 24 hours before your appointment: No refund will be issued.

Cancellations must be communicated directly to us through our website, website chat, phone, or another designated contact method during our regular business hours. The cancellation time will be based on when we receive your request during business hours.

Requests received outside of business hours will be considered received at the start of the next business day.

Thank you for your understanding and for helping us honor the time of our practitioners and fellow clients. We truly appreciate your consideration!

When you book an appointment with us, that time is reserved exclusively for you. Our cancellation policy allows us to respect the time of our practitioners and facilitators while also making appointment availability fair to all clients.